As a survey service provider, we support your business growth through customer feedback.
Collect Data
Through the use of ICX-QQ (Internet Communications eXperience – Quick Questionnaire), we help move business forward using customer feedback. This innovative online system enables you to gather information about new ideas, products or services that your customers desire.
MSW has been developing software for over thirty years meeting various data and BI needs. Let us provide you with reliable online surveys that offer quality customer feedback.
Our secret weapon for building the best culture is open and honest feedback.
– Gina Lau
Design
Design survey questions, to get the data needed to improve your products and services. MSW configures your survey to get quality customer feedback.
Collect
After testing your survey, choose a customer outreach method: direct URL or login URL, via email list, website link, text message, or print media. Collect data during your campaign begin and end dates.
Analyze
Sign into the client area to review data in bar and pie charts on the dashboard. Review basic completion statistics. Also download answer data in CSV format.
Lease
Lease your campaign by collection begin and end date range, survey questions, and respondent maximum.